Hefest Terms of Use

EU review version 6 November 2026

Proposed revision for legal approval. Effective date to be set on publication. This version does not replace the published terms until approved and published.

These Terms govern the Hefest website at hefest.ai, its quiz and platform subdomains, and the account, subscription and career tools provided through them. The Services are operated by Hefest Technologies Inc. Our Privacy Policy explains how we handle personal data; our Cookie Policy explains cookies and similar technologies. The Subscription Terms and Cancellation and Refund Policy form part of this agreement.

1 Acceptance and eligibility

By creating an account, confirming a purchase or otherwise expressly accepting these Terms, you agree to them. You must be at least 16 and legally able to enter into this agreement, or have any authorization required by applicable law. If mandatory law requires a higher age, that requirement applies.

Provide accurate information, protect your account credentials and notify us of unauthorized access. You must not impersonate another person or submit applications you are not authorized to submit. Responsibility for your account does not excuse a failure by Hefest to meet its own legal or security obligations.

2 What Hefest provides

Hefest helps users find relevant vacancies, maintain a career profile, prepare and tailor CVs and cover letters, answer application questions and manage job applications and related correspondence. Features available to you depend on your plan, location and the version presented in the product.

Hefest is not an employer or recruitment agency, does not make hiring decisions and does not guarantee an interview, job offer, salary, employer response or other career outcome. Vacancy availability, employer requirements and application procedures are controlled by third parties.

Matching scores and recommendations are estimates based on available information, not an employer assessment. A remote label does not necessarily mean that a role is available to candidates in every country. Review the stated hiring location and requirements.

3 AI content and your review

AI features may process your CV, profile, application answers and other material you provide to produce drafts or recommendations. AI output may be inaccurate, incomplete or outdated. Review and correct it before use, particularly before sending information to an employer.

Your material remains yours. As between you and Hefest, and to the extent permitted by law, you own generated output supplied for your use. Output may be similar to material generated for other people. You grant Hefest only the rights reasonably needed to host, process, adapt, display and transmit your material to provide and support the Services, secure them, comply with law and carry out actions you request. Personal-data processing remains subject to the Privacy Policy and applicable law.

Do not provide confidential or sensitive material that is unnecessary for the requested feature. You must have the right to supply material concerning another person.

4 Applications and employer accounts

When you choose and confirm an application, you authorize Hefest to transmit the application materials and answers shown to you to the identified employer or hiring platform. Starting preparation is not itself authorization to send the application. You remain responsible for reviewing the application and the contact details used for replies.

Answers may be populated from your profile or drafted from facts in your CV. You can review them before submission. Employer declarations and consents requiring your decision must be completed by you; a generated suggestion is not proof that a statement is true.

Some applications require an employer account, email verification or a human check. Where account creation on your behalf is offered, the product must identify the employer and email and request your authorization. A third-party site may require you to accept its own terms. If a step cannot be completed in Hefest, you may need to continue on that site.

A preparation, queue or service-reported submission status does not by itself establish receipt by an employer. We distinguish available evidence of submission and receipt in the product. An application may require further action after an initial submission. Employer decisions and replies are not guaranteed.

Deleting an application from your Hefest history does not withdraw an application already sent to a third party. Any actual withdrawal facility is subject to the receiving platform's capabilities and the information shown when you use it.

5 Inbox and messages

Where Inbox or an application reply address is provided, we process incoming and outgoing correspondence to connect it to the relevant application and deliver the feature you request. The reply address used for an application may differ from your account email; the application review should identify that address.

Do not assume that deleting a message in Hefest deletes copies held by employers, email providers or hiring platforms. You decide whether to send a prepared reply. A message draft is not authorization to send it.

6 Subscriptions and credits

The price due today, introductory period, renewal price, frequency and included credits are presented before purchase. For the EU pilot, the offer is EUR 4.99 for the first 7 days, then EUR 39 every 28 days until cancellation. It is a paid introductory period, not a free trial. The specific offer clearly presented and accepted at purchase governs that purchase, subject to mandatory law.

Build prepares the tailored CV, cover letter and any included answer drafts for 2 credits when successful. Viewing prepared documents or submitting the prepared application does not require another Build charge. Manual edits do not themselves trigger Build. Other credit-consuming actions display their applicable cost before confirmation.

If documents are successfully prepared but some answer drafts are not, Build may still complete for the same 2 credits and the missing fields remain for you to complete. A failed answer draft is not automatically resubmitted as a new paid Build. Any refund or correction required by law remains available.

Subscription credits and purchased top-up credits are separate. The allocation and expiry of plan credits are disclosed with the plan. Top-ups are optional, separately authorized one-time purchases offered while an eligible subscription is active; they are not separate subscriptions and do not renew automatically. Purchased top-up credits do not expire. They have no cash value and cannot be transferred or redeemed for cash, except where mandatory law provides otherwise.

The Subscription Terms explain payment authorization, renewals and cancellation. The Cancellation and Refund Policy explains the first-payment guarantee and statutory rights. No optional subscription to another product is included in the Hefest purchase described here.

7 Acceptable use

Use Hefest for lawful personal career and job-search activity. Do not bypass access or payment controls, harvest non-public information, interfere with the service, upload malware, infringe another person's rights, send deceptive or abusive communications or direct unauthorized actions on a third-party service.

Do not systematically extract or resell our proprietary content or database without authorization. This does not limit rights you have under mandatory law or your rights in your own content.

8 Third parties

Employers, hiring systems, vacancy sources, payment providers and other connected services may process information under their own terms and privacy notices. Hefest does not control their availability, hiring decisions or independent processing. We remain responsible for our own obligations and for processors to the extent required by law.

We may rely on service providers to deliver Hefest. Merely displaying a payment provider does not make it the seller; the seller is identified at checkout. If a third party is expressly identified as merchant of record, its applicable purchase terms will also be supplied before payment.

9 Availability and changes

We use reasonable care to operate Hefest, but do not promise uninterrupted or error-free operation. We may maintain or change features and may suspend access where reasonably necessary for security, misuse, non-payment or legal requirements. Where required, we provide notice, remedies or an opportunity to resolve the issue.

A material reduction of a paid service or a subscription-price change is subject to applicable consumer law, required notice and any necessary consent. We do not retrospectively change the terms of a completed purchase by updating this page.

10 Consumer rights and liability

Nothing in these Terms excludes mandatory rights relating to service conformity, cancellation, withdrawal, refunds, privacy or other consumer protections. Legal remedies for a defective or non-conforming service remain available independently of our voluntary first-payment guarantee.

To the extent permitted by law, we do not guarantee career outcomes or the accuracy or availability of third-party vacancies. Any exclusion or limitation of liability applies only where lawful. We do not exclude liability for fraud, intentional misconduct or any liability that cannot legally be excluded or limited. EU consumers retain the remedies and protections required by their applicable law.

11 Governing law and disputes

These Terms are governed by Delaware law, subject to mandatory consumer protections. If you habitually reside in the EU, this choice does not deprive you of mandatory protection under the law that would otherwise apply in your country of residence. Nothing prevents you from bringing a claim before a competent court or contacting your local regulator where applicable law permits it.

You may contact [email protected] to resolve an issue informally. Doing so is not a condition for exercising a non-waivable right or meeting a legal deadline. These Terms do not require mandatory arbitration or waive consumer rights to local judicial remedies.

12 Notices and privacy choices

We send essential account, security, payment and subscription communications needed to provide and administer the service. Job-digest preferences and marketing choices can be managed separately. We do not treat acceptance of these Terms as consent to all marketing or non-essential tracking.

Updates apply from their stated effective date. We provide advance notice or obtain consent where required. If a translation is required by local law, an English-language priority clause does not override that requirement or the consumer's mandatory rights.

13 Contact

Hefest Technologies Inc

40 W 2nd St, 2nd Floor, Office 202

Dayton, OH 45402, United States

Email: [email protected]

Phone: +1 (833) 991-9098