Hefest Subscription Terms

EU review version 6 November 2026

Proposed revision for legal approval. Effective date to be set on publication. This version does not replace the published terms until approved and published.

These Subscription Terms apply to subscriptions and credit top-ups purchased directly from Hefest Technologies Inc. Read them with the Terms of Use and Cancellation and Refund Policy. The purchase screen identifies the seller and the commercial offer before you pay.

1 Price and introductory period

The EU pilot offer is EUR 4.99 for the first 7 days, followed by automatic renewal at EUR 39 every 28 days until canceled. These are final consumer prices including applicable VAT or other mandatory taxes. A 28-day billing period is not a calendar month. The included credit allocation is shown with the offer.

We may present another expressly identified offer. Before you pay, we show the amount due today, currency, introductory duration, renewal amount and billing frequency. We do not replace an accepted offer with a different one merely because you later change your search country, IP address or language. Your bank may impose its own currency-conversion fees where your account currency differs.

2 Payment authorization

By confirming the payment using the purchase control, you authorize the disclosed initial charge and the disclosed recurring charges until you cancel. You separately authorize each additional top-up. No other product subscription is created by this authorization.

Supported payment providers may include Solidgate and PayPal where shown at checkout. We do not store full payment-card numbers or security codes in Hefest. Authentication by your bank may be required. A pending authorization is not proof of a completed purchase; the product shows the available payment result.

If a payment fails, we or our payment provider may retry it where law and payment-network rules permit. We may ask you to choose another payment method or restrict paid access while payment remains incomplete. We do not charge a different price without the disclosure, notice or consent required by law.

3 When the subscription starts

Your subscription starts when you accept the purchase terms and complete the enrollment/payment process. The paid introductory period is part of the subscription. The 14-day period described in our refund and withdrawal information runs from the start of the subscription, not from the end of the introductory period. A normal scheduled renewal does not restart that period.

This counting rule does not remove an extended period, a new right or another remedy that mandatory law may give you because of missing information, an undisclosed change or another legally relevant circumstance.

4 Renewal and cancellation

Unless canceled, the subscription renews at the price and interval accepted at checkout. The next payment date and available management controls are shown in your account. Cancel before the next renewal is processed to stop future charges.

Use the cancellation control in Account and settings, or contact [email protected]. An email request is treated as received when it reaches that mailbox, not when support later reads it. We do not require cancellation 24 hours before renewal. Where a public online cancellation facility is required, it must also be available through the website; it is separate from any statutory contract-withdrawal facility.

Cancellation normally leaves paid access available until the end of the period already paid for. It does not by itself refund completed payments. We confirm cancellation and the date through which access continues. Refund and statutory-withdrawal rights are described separately in the Cancellation and Refund Policy.

Do not rely on deleting a browser tab, stopping use or removing an application to cancel. If you ask to delete an account with an active subscription, we must clearly explain the subscription status and available cancellation route before completing that process.

5 Credits and top-ups

Your plan includes the credit allocation shown in the offer. Plan credits and purchased top-up credits are recorded separately. Plan-credit validity and any rollover are disclosed in the plan. Purchased top-up credits do not expire.

An eligible active subscriber can buy optional credit packages through Top up. Each package shows its quantity, final price and currency before confirmation. It is a one-time purchase and does not change the subscription price, extend the subscription or create recurring charges. Applicable use of top-up credits after subscription expiry is governed by the access conditions shown in the product; their non-expiry does not itself promise free access to subscription-only features.

Build costs 2 credits when successfully completed. Reopening the prepared documents and sending that application do not incur another Build charge. Included answer generation may partially fail while the CV and cover letter succeed; the product identifies missing answers and lets you complete them manually without an automatic new Build charge.

Other credit-consuming features must disclose their cost before confirmation. Mandatory refunds and remedies are not excluded by a general description of credits as non-refundable.

6 Price changes and new offers

If we propose a future renewal-price change, we give the notice and obtain the consent required by applicable law. A retention, reactivation or replacement offer applies only as clearly disclosed and accepted. We do not retrospectively alter an already completed charge.

7 Confirmation and records

After purchase, you receive an electronic confirmation identifying the seller, amount, currency, introductory period, renewal price and interval, cancellation information and the applicable terms. Any express request or acknowledgment legally required for immediate performance is recorded and included in the confirmation as required by law.

Keep your purchase and cancellation confirmations. If the amount or statement descriptor is unfamiliar, contact support with the account email and transaction reference. Do not send a complete card number or security code.

8 Refunds and mandatory rights

Our voluntary guarantee covers the initial payment under the first direct Hefest subscription if requested within 14 calendar days from subscription start. It does not ordinarily cover renewal charges, later subscriptions or top-ups. Statutory withdrawal, conformity and other mandatory remedies remain separate and take priority where more favorable.

See the Cancellation and Refund Policy for the request procedure and statutory withdrawal form. Merely buying or opening Hefest does not by itself constitute a blanket waiver of statutory withdrawal rights.

9 Contact

Hefest Technologies Inc

40 W 2nd St, 2nd Floor, Office 202

Dayton, OH 45402, United States

Email: [email protected]

Phone: +1 (833) 991-9098